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There are of course many areas that can go wrong during an installation process and we aim to ensure that we can fix any of these problems as they occur. Commonly, anti virus software can block a programme from being downloaded. If this appears to have happened to you then turn off this item temporarily and click on the link that came with your Activation service email, this was titled 'Software Defender Service' and also contains your unique activation code. Check in your junk mail, or spam filter to see if the email has been placed there. If your mail protection is set too high this can sometimes happen.
Often we will add new games to this compendium, although no one will be automatically eligible for a free upgrade of the new version, we will offer you an upgrade if you have purchased your copy within one month of an updated version arriving. Each purchase comes with 12 months download support.
Although we do offer 12months download support. You will not be eligible for a refund if you unsuccessfully install the programme onto a new computer after 30 days of successful initial operation.
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